Terms & conditions

Welcome to StrongHold Auto Transport. These Terms and Conditions govern your use of https://strongholdautotransport.us and your interactions with our website and auto transport services. By using the website or submitting a quote request, you agree to these terms to the extent applicable to your use.

1. Business Information

StrongHold Auto Transport

The company’s specific role in each shipment, including whether it acts as a broker, motor carrier, or another type of service provider, should be explained in the applicable agreement before booking.

2. Website Use

You agree to use this website only for lawful purposes. You must not submit false information, interfere with website operations, attempt unauthorized access, distribute malicious software, or use the website in a way that violates applicable law.

You are responsible for providing accurate information when requesting a quote or communicating with us.

3. Quotes and Pricing

Quotes may depend on the vehicle’s make, model, dimensions, condition, pickup and delivery locations, shipping method, route demand, timing, and carrier availability.

Unless expressly confirmed otherwise in writing, an estimate is not a guaranteed final price or a guaranteed pickup or delivery date. The terms provided with the quote or booking will explain the applicable pricing and payment arrangements.

Any additional charges or changes should be disclosed and agreed upon in accordance with the applicable agreement and law before they are applied.

4. Booking and Scheduling

Submitting a quote request does not necessarily create a confirmed booking. A shipment is confirmed when the required acceptance and booking procedures have been completed.

Pickup and delivery timing may be affected by carrier availability, traffic, weather, road conditions, and other circumstances. Estimated transit times are not guaranteed unless expressly agreed in writing.

Customers must provide accurate vehicle details, contact information, and pickup and delivery addresses. Notify us promptly if these details change.

5. Vehicle Preparation

Customers are responsible for preparing their vehicles according to the instructions provided for the shipment. This may include removing personal belongings, securing loose accessories, making the vehicle available for inspection, and disclosing mechanical problems or modifications.

You must tell the provider whether the vehicle is operational and identify any condition that could affect safe loading, transportation, or unloading.

6. Inspection and Vehicle Condition

The vehicle’s condition may be documented at pickup and delivery. Customers should review inspection reports carefully, document existing damage, take photographs, and retain relevant records.

Any concerns about possible transit damage should be reported promptly through the applicable claims procedure. Responsibility for loss or damage depends on applicable law, the relevant agreement, the parties’ roles, and the applicable coverage terms.

7. Available Transport Services

Services may include:

  • Open Car Transport
  • Enclosed Car Transport
  • Door-to-Door Auto Transport
  • State-to-State Auto Transport

Availability depends on the vehicle, route, carrier equipment, scheduling, and other shipment requirements. Door-to-door service is subject to safe and legal access. An alternative nearby pickup or delivery location may be needed when a large carrier cannot reach the requested address.

8. Cancellations and Shipment Changes

Cancellation, rescheduling, deposit, and refund terms are governed by the applicable booking agreement and applicable law.

Contact us as soon as possible if you need to change or cancel a shipment. Any applicable conditions or charges should be communicated according to the terms governing your booking.

9. Third-Party Providers

A shipment may involve third-party motor carriers or other service providers. The applicable agreement should identify the relevant parties and explain their responsibilities.

Customers should review available carrier information, insurance details, booking documents, and payment terms before transportation begins.

10. Intellectual Property

Website text, branding, graphics, and other original content may be protected by intellectual property laws. You may not copy, reproduce, distribute, or commercially use protected content without authorization from the relevant rights holder.

11. Disclaimers and Liability

Website content is provided for general informational purposes and may be updated from time to time. We aim to maintain accurate information but do not guarantee that all content will always be complete, current, or error-free.

Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited. Any other limitation must be interpreted consistently with applicable law and the agreement governing the shipment.

12. Privacy

Information submitted through the website is handled as described in the Privacy Policy, subject to applicable law. Please review that policy to understand how information may be collected, used, and disclosed.

13. Governing Law and Disputes

The governing law and dispute-resolution terms for a particular shipment should be set out in the applicable agreement and applied only to the extent legally enforceable. Nothing in these terms removes rights that cannot legally be waived.

14. Changes to These Terms

We may update these Terms and Conditions when our services, website, or legal obligations change. The revised version will be posted on this page with an updated effective date where appropriate.

15. Contact Us

For questions about these Terms and Conditions, contact StrongHold Auto Transport:

Email: info@strongholdautotransport.us
Phone: (469) 485-7790
Address: 10216 Glory Ln, Frisco, TX 75035, USA